Deleting and Restoring Invoices

Learn how to delete and restore invoices in Zanda. Options include deleting via the main calendar or billing page, and restoring deleted invoices from the client profile.

There are multiple ways an invoice can be deleted. Zanda also allows users to restore a deleted invoice when necessary. Continue reading this article to find out how:

In this article:

How to Delete an Invoice via Main Calendar Screen

There are three options for deleting an invoice from the main calendar screen:

  1. You can delete an appointment linked with the invoice if you do not need to keep it on the calendar. This will successfully delete an invoice associated with the appointment.  
  2. Click on the appointment to open the panel on the right side of the screen and remove the Service(s), save.
  3. On the Appointment Panel, click on the pencil icon next to the invoice number. This will open the Edit Invoice page.
    Click on the Delete button at the bottom left.    

How to Delete an Invoice via Billing → Invoices

1. Navigate to Client Profile → Billing  Invoices

2. On that page, click on the invoice number or select Edit in the Actions column.

3. This will open the Edit Invoice page, and click the Delete button at the bottom-left. 

Can a deleted Invoice be restored?

  • If an invoice was deleted together with an appointment, you will need to restore that appointment. This will also recover the invoice associated with it. 
  • Invoices that were generated without appointments can also be restored. Please follow these instructions:
  1. Search for the client profile whose invoice needs to be restored.
  2. Open Client Profile → Billing → Invoices
  3. At the top of this page, you will see the Show Deleted switch. Make it active
  4. A list of deleted invoices for the client will appear. Find the invoice you need to restore, click on the Actions gear icon and select Restore:

  5. You will see the prompt that explains what will happen after you confirm restoring the invoice. Please read the notification message carefully and select Yes, Restore, if you agree with the outcome, or Cancel if you do not wish to proceed with restoring the invoice. 



Note: If an appointment invoice was deleted, but the appointment still exists, you can restore the deleted invoice. There are two possible outcomes after the invoice was restored:

  1. If the appointment does not have another invoice linked, the restored invoice will be linked back to its appointment. 
  2. If another invoice was linked to the appointment, the deleted invoice will be restored, but is will not be linked to the appointment.