Exporting to Xero

Learn how to seamlessly export invoices and payments from Zanda to Xero, troubleshoot common issues, and manage payment reconciliation efficiently.

In this article, we'll go over how you can export your Zanda generated invoices and payments to Xero, a cloud-based accounting system used worldwide by many small and medium-sized businesses. We'll also go over some of the common issues that you might face and outline the best way to get around them. There's a lot of information here, so if you know what you're looking for use the table of contents to skip right to it!

Watch this video: 

In this article:

• Getting Started
• Understanding the Export Process
• Exporting to Xero
• Understanding Xero's Rules
• Error Messages
• Payment Reconciliation

Getting Started

To export your data from Zanda to Xero, go to Tools → Xero Export. You will be prompted to connect your Xero account to Zanda.

The first time you do this you will need to set up some parameters in Zanda, such as your default sales codes and tax codes. Then, you select the date range you wish to export and you will be shown a list of invoices and payments. Select the items you want to export and click the Export button to send them to Xero. And voila, your data has been exported to Xero!

While the above makes this process seem fairly easy, please do continue reading on as there are some important concepts you need to understand to be able to use this properly. You must understand Xero's rules about what can and can't be exported to Xero.

Understanding the Export Process

Exporting from Zanda to Xero is done in batches. Some other systems export invoices when they are created, however, we believe that it is better to do it in batches as it doesn't slow down the normal operation of Zanda. A batch-based approach also allows you to manage invoicing and payments in Zanda and then bring it into your accounting system (Xero) at a time of your choosing. 

There are several business rules that Xero enforces (see below) and these could impact the way you use Zanda if the invoices and payments were exported to Xero live. For example, one rule is that an invoice can't be modified once it has had a payment applied. We think this rule is a bit limiting, so exporting payments at the latest possible time is recommended.

As exporting is done in batches and not live, Zanda doesn't need to store your Xero login credentials or even an access token, so you can be very confident that access to your information in Xero is secure.

Exporting to Xero

Prerequisites

You will need a Xero account. Free trial accounts can be obtained from Xero's website. If you have an existing account and would like to try the Xero Export, you can create a new trial organisation within your Xero account and use this to test.

Initial Setup

1. Go to Tools → Xero Export and click Connect to Xero. Follow the prompts and log into your Xero account (please note that you're logging into Xero, not Zanda). 
2. Select the organisation you wish to allow Zanda to export to, and then click Authorise. This will allow Zanda to export data to Xero for the next 30 minutes.
3. If this is your first time exporting data to Xero then you'll need to do a little bit of initial setup. Click the Show Xero Settings button to get started and begin filling out the fields as required (you'll nominate which account in Xero is your bank account and sales account and you will be asked to link the tax codes that you have in Zanda with those in Xero). Click Save when you're done.

Exporting Invoices

1. Go to Tools → Xero Export and connect to your Xero account (if you're not already connected).
2. Select the date range that you wish to export and click Load Data. Exporting must be done in batches of less than 1000 invoices at a time, so you may need to choose a weekly or monthly range depending on the number of invoices generated by your business. You will see all of the invoices that have had activity within this date range (added, edited or payments received).
3. Select the invoices you wish to export. You can select invoices individually or use the tick boxes to select multiple invoices (the All option is self-explanatory, whereas the New option will select invoices that have been added since the last export).
4. Select the invoice status you wish to use when creating or updating the invoices in Xero and click Export Selected Invoices to Xero.

 

Exporting Payments

Invoices need to be exported and have an Approved Status in Xero before associated payments can be exported.

1. Connect to Xero and select the date range you wish to export as per exporting invoices.
2. When you have retrieved a list of invoices, click on Payments. You will see a list of payments in the table below.
3. Select the payments you wish to export. All payments will show in the list. If you attempt to select a payment that isn't valid for export (eg. the invoice hasn't been set to Approved yet, then you will see a red error message).
4. Click Export Selected Payments to Xero to export them to Xero. 

Understanding Xero's Rules

There are several rules enforced by Xero that we have no control over. If you find that you can't export an invoice or payment, then you will need to manually enter it into Xero (or adjust Xero/Zanda). If you manually enter an invoice or payment, you can mark it as exported in Zanda (Right-click/Ctrl-click on the item in the list and select "Mark and Exported").

• Invoices in Xero must have a status of Approved before a payment can be applied.
• Once payment is applied, no further changes to that invoice are permitted.
• Invoices in Xero with a status of Approved cannot be changed.
• Invoices in Xero with a status of Draft can be changed, but payments can't be applied.
• All payments must be assigned to an invoice.
• Overpayments are not permitted by Xero (payments more than the invoice amount). 

Error Messages

Please see our article here for further troubleshooting tips.

Payment Reconciliation in Xero 

Credit card and EFTPOS Payment reconciliation in Xero require some special consideration because your merchant processor (credit card/EFTPOS provider) will deposit a single amount each day into your bank account, but Xero will have each payment recorded.

To get around this, you should export the payments from Zanda to a clearing account in Xero. Then when you reconcile, create a receive money transaction, coding this to the payments clearing account. <a href=" http:=" "="" developer.xero.com="" documentation="" api-guides="" handling-payment-processor-receipts-in-xero="">

This page has more detail on how to do just that.