Make your switch from Nookal to Zanda smooth and hassle-free with our comprehensive data import guide and support. Learn about the import process and important considerations.
We can import your data from Nookal into your Zanda account!
Practices are frequently moving from Nookal to Zanda. To find out why and learn how the two compare check out our Zanda vs Nookal Comparison Article.
- We want to make your move from Nookal as seamless and pain-free as possible.
- Once you have made the decision to move over to Zanda, we are able to assist with importing data into your Zanda account as a once-off complimentary service. There are no charges associated with the import.
- If your migration to Zanda is time sensitive, please contact us to discuss the option of booking your import in with our Team, to ensure that it gets the priority that it needs.
This article covers:
- What data can be imported from Nookal?
- How do I export my data from Nookal?
- Important Notes ( learnings / information that our team have gathered and documented specific to migrating from Nookal to Zanda.)
Additional information:
Please click on these links to access additional important/relevant information to your data import, and getting ready to switch over to using Zanda.
- Importing your Data - Generic Information: click here. This article includes:
- When can I get my data imported?
- What we can Import (generic - dependent on the data presented)
- Data formats we can work with
- When should I switch over to using Zanda?
- How do I share my data with Zanda?
- How long will the import take?
- Practitioners
- Switching Systems
- Post Import Enquiries
- Important Notes (generic to all imports)
- Importing your data - FAQ: click here
- Are you ready to switch over to Zanda? click here
- Setting up your Account and Training Users: click here
Important: Please read through the above articles as they contain information generic to all data imports/migrations, but not included in this Nookal-specific article. If you have any questions that aren't answered in any of these articles, we encourage you to contact us.
We can import the following Nookal data:
- Clients
- Client Insurance
- Referrers
- Locations
- Services / Products
- Appointments
- Clinical notes (imported to Records > Files and tagged as "Notes" )
- Invoices and payments
- Stored Documents / Files (uploaded in the client profile under Records > Files)
* If there is any other data that is of particular importance to you, to have imported, and has not been mentioned in the above list, please let us know, and our Team can check your data to try to locate that data and ascertain if it is viable for import.
Exporting your data from Nookal
If you are unsure how to export your data from Nookal, please reach out directly to their support team as they would be best placed to assist you with this.
- You can request a full data export from Nookal Support. There may be a cost associated with this. Please be sure to request that your Clinical notes be provided in HTML format, so that all formatting be retained, and they can then be imported to appear as they do in your Nookal account currently.
- Nookal will then provide you with a link to download your Data, Files and Notes, as well as a password. You can share the link and password with us, and we can download them directly.
Important Notes
- Client Insurance: Nookal data does not contain Insurance Information related fields (or at least any data that we have worked with to date) . We have however found that there is some Medicare and DVA related insurance data within the client profile, and we do import this. This information can be found in Client > Billing > Insurance
- Referrals: Please note there won't be any referral data linking clients to particular referrers as Referrals are not included in Nookal data
- Clinical Notes: Nookal extracts and provides Clinical Notes in HTML format, which will be imported into each relevant client profile under Records > Files, and tagged as “notes” so they can be located easily.
However, a limitation of this extraction process is that the Clinical Notes are combined into a single HTML document per patient, which may cause some inconvenience. Nevertheless, the notes remain intact and appear as expected, providing valuable historical and reference information.
- Please note, sometimes client information will also come with Next of Kin, Doctor, and other similar information. As this comes in a non-structured way, this information will be added to the Additional Comments section of the profile.
- In addition to the learnings we have shared here, we do recommend that you read all generic important notes relevant to importing your data, as documented here as there are learnings and important information relevant to your data import that you need to be aware of.
If you have any questions, please contact us at support@zandahealth.com
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