Processing a Medicare Claim with Tyro Health (AUS only)

Learn how to easily process Medicare claims with your Tyro terminal and Zanda.

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Complete this form and someone from the team at Tyro Health will be in touch.

🛠️ Tyro Health Customer Support (response time is under 5 min)

Call 1300 018 976, then press Option 1 → Option 5
☑️ For help with technical issues, connection problems, terminal setup, and claims.

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Call 1300 018 976, then press Option 2
☑️ For new merchant signups, additional terminals, or multi-merchant setup.

💡 Tip: Calling the correct option helps you reach the right team faster!

💡 Use Tyro’s Internet test URL //www.tyro.com/selftest/ if terminal pairing fails — may be due to firewall or browser cache restrictions.

You can easily process a Medicare claim with your Tyro terminal and Zanda. Just follow the steps below to learn how.

Select the Appointment in the calendar.
On the appointment panel to the right scroll down to the Invoice section.
Select 'Tyro' from the payment method dropdown.
If Bulk Billing, move directly to the Medicare tab:
Select ' Create Bulk Bill ClaIm':
Review the information provided and click Save and Submit With Tyro.
To process a Patient Claim, process the payment first.
When the transaction is complete, select the Medicare tab (you may need to select Tyro Payment Method on the appointment panel again, if the Tyro modal closes after the payment is processed).
Select Create Patient Claim:
Review the information provided and click Save and Submit With Tyro.