Connect your Zanda account to Stripe to process credit card payments seamlessly.
Before you can begin using our integration with Stripe to process credit card payments through Zanda you will need to connect Zanda to a Stripe account. Stripe accounts are free to set up (you are only billed on a per-transaction basis) so it's worth doing, even if just as a backup payment method. If you don't already have a Stripe account you'll be able to quickly create one as part of the integration process.
⚠️ Important:
Stripe will need to verify new accounts/businesses (see this article), if they are not eligible this means they will not be able to use this feature at all.
Watch this video tutorial:
In this article:
Pricing/Fees
- A Zanda Connect Fee.
- A Stripe Credit Card Processing Fee.
Your fees will vary slightly depending on where you're from - and all of these fees are visible from your Stripe dashboard.
- United States accounts:
- Stripe Connect Fee: 50¢ (USD)
- Credit Card Fee (domestic cards): 2.9% + 30¢
- United Kingdom accounts:
- Stripe Connect Fee: 50p (GBP)
- Credit Card Fee (domestic cards): 1.5%* + 20p
- Australia:
- Stripe Connect Fee: 50¢ + GST (AUD)
- Credit Card Fee (domestic cards): 1.7% + 30¢ (inc. GST)
- New Zealand:
- Stripe Connect Fee: 50¢ (Local Currency)
- Credit Card Fee (domestic cards): See Stripe's Pricing Page
💡 Tip: You can run a monthly report on application connection fees directly in your Stripe account. Go to the Transactions tab in the Stripe Dashboard, then select Export > Columns > Custom. Scroll down to the Connect section and include Application Fee in your export. You’ll also be able to set your timezone and choose a custom date range.
⚠️ Please note: This report is only available for Standard connected accounts. It is not supported for Express accounts.
Click here to see if Stripe is supported in your country.
Connecting to Stripe
Follow the steps below to create and/or link your account to Stripe .
The steps listed below are to connect your Zanda account with a default Stripe account that all practitioners can use. If you're needing to connect separate Stripe accounts for each practitioner in your account, please refer to our Knowledge Base article here going into more detail on that process: Managing Multiple Stripe Accounts in One Zanda Account.
- Go to Settings → Payments → Stripe and click Connect to Stripe.
2. Either log into your existing Stripe account (by clicking the login link at the top of the page) or create a Stripe account by filling out the provided form.
3. Click ✓ Connect my Stripe Account (for existing Stripe users) or Authorise Access to This Account (for new Stripe users).
Voila!
Security Information
Zanda does not store your client’s credit card details. All credit card information will be stored by Stripe.
Stripe encrypts all card numbers on disk with AES-256 encryption and stores decryption keys on separate machines. Stripe is certified as a PCI Service Provider – Level 1, which is the highest level of certification available as the Payment Card Industry Data Security Standard. You can read more about Stripe's security here.