Support News and Announcements
Learn about the latest support news and announcements.
- Feature Releases Announcements
- Scheduled System Maintenance - July 26 - July 27 (overnight)
- Improvements to the Client Portal - February 2025
- Important Update: Your Client Portal URL Has Changed
- Transition Guide for the Domain Change to ZandaHealth.com
- Embracing the Future of Telehealth with Zanda and Zoom
- Telehealth Upgrade: Transitioning from Telehealth Lite and Plus+ to Zoom Telehealth Basic and Zoom Telehealth Pro
- Changes to Telehealth Services In-Detail
- Incident Report for Outage on 2nd of July, 2024
- Upgrading from .NET Framework to .NET Core
- Client Profile Enhancements and New Identity Fields - 2023
- Rare Instances of Undelivered or Missing Emails
- Update to Medicare and DVA claiming (AUS)
- [Resolved] Medicare Claiming Error
- Connection Issues: What, Why and Resolution (27 October 2022)
- Support for 3D Secure
- Clarification: Power Diary (now Zanda) Supports Psychologists - Across the Board
- Issue [Resolved]: Extra Reminders & Early Reminders
- Medicare's Updated Claiming System and Related Issues - October 2022
- System Upgrades 2020 / 2021
- Telehealth Feature Released - March 2020
- System Issues Resolved (10th March 2020)
- Name Change FAQs
- Updates to How We Refer to Practitioners
- Data Saved to the Permanent Record
- News: Moving to chat and email support
- Issue With DVA(AUS) Service Claims
- Customer Team Update
- Press Release: Power Diary Addresses Unauthorized Email Activity
- Recent Spam Activity: Information for Practices
- Issue [Resolved]: Multiple Messages Sent (23rd May 2019)
- Database Encryption Update Sunday 16 June 2019
- Database maintenance Jun 13 2019
- Managing COVID: Tools and Tips for Practices
- Business Continuity Plan - Responding to COVID-19
- Issue [Resolved]: Google Sync Delay (22nd May, 2019)
- BizzyAI Release
- Our Approach to Refunds and Compensation
- Why Did I Receive a Duplicate Support Confirmation Emails?
- Australian Data Residency and Access
- Why Did I Receive Multiple Survey Emails?
- User Permissions Changes: Client, Contact, and Shared Profile Access
- Upcoming Pricing Changes – Frequently Asked Questions
- Feature Enhancement: Profiles Invoices Page