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Requesting Cyber Liability Insurance Documentation
Know what to share when a third party asks for cyber insurance or security assurance.
Third parties may ask your practice for proof of cyber liability insurance or security documentation before they approve a vendor, referral pathway, or shared-care arrangement. The best next step is to ask Zanda support for the current documentation available for your request and share the published security and legal resources that explain how Zanda protects customer data.
In this article:
- What to request from Zanda
- Security and compliance resources you can share
- Frequently Asked Questions
- Related Articles
What to request from Zanda
Ask Zanda support for the current documentation available for a cyber liability insurance or certificate of insurance request. Include the exact document name requested by the third party, any deadline, and whether they need insurance documentation, security compliance information, or contractual data-processing terms.
This helps the team confirm the right document or alternative resource for the third-party requirement.
Security and compliance resources you can share
For third-party security assurance, Zanda publishes resources that explain data protection, hosting, and contractual safeguards. These resources are often useful when an organization asks how Zanda manages cyber and data-security risk.
- The Zanda Security Overview explains hosting, data security, ISO 27001 certification, HIPAA, GDPR, encryption, and data-processing information.
- The Global Data Processing Agreement (DPA) describes data-processing terms and works with the Zanda Terms of Use.
- For U.S. healthcare providers, the Business Associate Agreement (BAA) is incorporated into the Global Data Processing Agreement.
- For EU and UK transfer safeguards, the Standard Contractual Clauses and UK Addendum are included in the Global Data Processing Agreement.
Frequently Asked Questions
❓ Can Zanda confirm whether a specific cyber liability insurance document is available?
Yes. Send the request to Zanda support with the exact wording from the third party. The team can confirm the current documentation available for that request.
❓ What should I share while I wait for a document request to be reviewed?
Share the Zanda Security Overview and the relevant agreement articles below. They explain Zanda security practices, data-processing terms, and regional safeguards.
❓ Should I tell a third party that Zanda has or does not have a standalone cyber liability insurance policy?
Use the current documentation provided by Zanda support for policy-status questions. Published security and agreement resources can support broader assurance requests, but they do not replace a current insurance confirmation.
Related Articles
- Australian Data Residency and Access - Learn where Australian customer data is hosted and how access is controlled.
- Updates to Zanda Policies and Agreements - Review updates to Zanda terms, data-processing terms, and related agreements.
- Business Associate Agreement - Understand how the BAA applies for U.S. healthcare providers.
- EU Standard Contractual Clause And UK Addendum - Review EU and UK transfer safeguard information.