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Getting Ready for a Zoom Telehealth Session

Before initiating your first Zoom Telehealth session in Zanda, take a moment to verify your device settings and Zoom preferences. This will help ensure a seamless and effective experience.

In this article:

Setting up your Zoom preferences

  • To ensure your Zoom preferences are saved for every call, we recommend creating a free account with Zoom and logging in.
  • This allows you to personalize settings such as your camera, background, and other preferences directly in your Zoom account.
  • When you begin a telehealth session, select the option to launch your calls using the Zoom app by clicking 'Start with Zoom App.'
  • This will ensure that your telehealth sessions utilize the preferences you have configured in your Zoom account.

Running a test meeting

  1. Click 'Start A Test Meeting' button in your Zanda Telehealth launch page.
  2. The Zoom launch page will open. Click the 'Join' button:
  3. Click 'Open Zoom Meetings' to open the meeting in the Zoom App. Alternatively, click the 'Launch Meeting' to open the meeting in your browser. 
  4. The system will prompt you to test your camera, microphone and speakers to ensure they will work in a session. 
  5. Once you confirmed that the camera, microphone and speakers are working, click 'End Test'