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Accessing your Zanda Subscription Information and Payments

Learn how to access your Zanda payment receipts.

Zanda automatically processes your monthly subscription fee and any SMS, Telehealth Pro and BizzyAI: Scribe usage charges, using the credit card details stored in your account. Once each payment has been processed a receipt is generated and available for you to print for any tax purposes.

Accessing Your Zanda Payment Receipts

Note: A master user/account owner and a user with "Setup and Configure Zanda" and "Access Financial Reports" can access the User Menu > Your Account and Account Settings > Practice > Subscription page.

  1. Navigate to User Menu > Your Account (or Account Settings > Practice > Subscription). This opens your Subscription page.
  2. Along the top of the Subscription page you'll see a row of tabs: Subscription Information, Optional Add-Ons, Invoices and Receipts, Payments, and Update Credit Card. Click the Invoices and Receipts tab. Your invoices live on this tab, not further down the Subscription Information page.
  3. Click the gear icon to the right of the invoice you want and click Print

This will provide a prompt on your web browser to download a PDF copy of your invoice or tax invoice for safekeeping or printing a hard copy.

Frequently Asked Questions

Can I get my subscription receipt emailed to me?
We don't send subscription receipts by email automatically—they're always available to download from the Invoices and Receipts tab on your Subscription page accessible via User Menu > Your Account > Invoices and Receipts. If you can no longer access your account (for example, you've closed it) and you need a copy for your records, contact our support team and we'll help.