We know that changes to pricing can raise questions, especially for long-standing customers who have been with us for many years. To help, we’ve put together this guide to explain what’s changing, why we’re making these changes, and how it affects you.
Our goal is to provide complete transparency and ensure you feel confident about the transition.
FAQs
Why is Zanda changing its pricing now?
It’s been more than five years since our last price adjustment. During that time, our operating costs have increased significantly, and at the same time we’ve continued to invest in top-level security, responsive customer service, and many features to help practices save time and operate more smoothly. We've The new pricing ensures we can continue improving Zanda while keeping costs fair and competitive.
How will this change affect my practice?
From March 2026, legacy plans will move to our new value-based pricing model. Your exact plan and pricing depends on your number of practitioners and appointment volume, as well as your location and currency. For some practices, this will mean an increase in subscription fees, while for others, the subscription fees will be reduced.
Why isn’t the Starter Plan available to my practice?
The Starter Plan is designed for practices just starting out. We've defined this as a single-practitioner practice with fewer than 1,000 appointments (individual and group) - regardless of how long it takes to get to that threshold. If your practice is larger, the Growth Plan is a better fit to support your needs.
Will I need to take any action to move plans?
No action is required from you. We’ll move your subscription automatically to the correct plan in April 2026. Your data, settings, and integrations will remain exactly as they are.
Will my data or account setup be affected by the transition?
No. Your data and setup will remain unchanged. The only change is to your subscription pricing.
What added value do I get under the new pricing?
The new pricing supports continued investment in:
- ISO-certified security and compliance
- Built-in automations and workflows
- Integrated billing and payments
- Responsive, human customer support
- Ongoing platform improvements driven by customer feedback
Is this change related to the name change from Power Diary to Zanda?
No. As you will remember, in November 2024, Power Diary changed our name to Zanda. This was done alongside some branding changes (colors and logo) and some face-lifts to the app (which are always ongoing). However, there has not been any change to the company structure or ownership or anything else that would impact pricing decisions. This is simply the reality of doing business - from time to time, prices need to increase or be realigned.
Who can I contact if I have questions?
Our support team is here to help. Please reach out via [support@zandahealth.com] or through the in-app chat for any questions specific to your account.
We truly value your ongoing partnership and want this transition to be as smooth as possible. Thank you for trusting Zanda to support your practice.