Previewing Attachments Before Emailing
Ensure you are sending the correct document by previewing it directly from the email window.
The Preview Attachments feature allows you to preview attachments directly from the email window without needing to download them first. It works for system-generated documents (like invoices) and files that are already uploaded to Zanda.
You can use this when emailing from any profile type, including:
- Client Profiles
- Contact Profiles
- Referrer Profiles
- Shared Profiles
- Third-Party Profiles
💡 Important: This feature does not support previewing files selected directly from your computer while writing an email. To preview a custom file, you must upload it to a Profile first.
In this article:
When you are sending an email with an attachment (such as an invoice, letter, or uploaded file), you can now simply click the attachment link to preview it.
- Start by creating an email for the item you want to send (e.g. click Email Invoice, Email Letter, or Email File).
- Find the Attachment section in the email window.
- Click on the name of the attachment link.
- A preview window will appear showing the document.

You can preview both system-generated and custom attachments.
- Invoices: Fully supported.
- Statements and superbills: Fully supported.
- Letters: Supported.
- Notes: Supported.
- Forms: Supported.
- Profile Files: Any file uploaded to a Profile > Files section (e.g., PDFs, Images, Word Docs) can be previewed. This applies to Client, Contact, Referrer, Shared, and Third-Party profiles.
The previewer supports various file types. How they are displayed depends on the format:
| File Type | Preview Method |
|---|---|
| Displayed in an embedded viewer. | |
| Images (jpg, png) | Displayed directly. |
| Audio / Video / Text | The preview modal attempts to show them. If the browser cannot embed them, it may trigger a download. |
- Sending Invoices and Receipts to Your Payees - Learn how to email invoices.
- Creating Statements Billed to Clients - How to generate and manage statements.
- Creating Statements Billed to Third Parties - Creating statements for third parties.
- Creating Superbills - Creating superbills for insurance claims (US-only)
- Sending Letters to Referrers - Emailing letters to referrers.
- Upload Files or Documents - Uploading and managing client files.
- Creating and Managing Session Notes - Emailing session notes.
- Sending Online Forms to Clients - Emailing online forms.